A simple outline of the process was provided for smooth navigation.
Giving our clients the goals and objectives in the beginning allowed us to put the problem and solution at the forefront, so each step taken toward the solution will be easier to follow.
A line graph was crafted to show how many users were having the same issue with scheduling.
Our method was to show the good, the bad, and the ugly upfront. This granted our clients the aperture to see the current and future state of progression, depending on the success our implemented strategies.
We aimed to make the changes obvious, by breaking each task down into steps. Our client was able to see how we got the finished product.
The given results were simple and easy to view. Moving forward, our clients should be able to recognize and fix a reoccurring problem before it causes a disruption in the user flow.
